Generate Operations & Key Worker Terms & Conditions.

Generate operating as normal

Thursday 9th April 2020

With the continued concern surrounding the COVID-19 virus outbreak, we
have taken several precautions to ensure our retailers and customers still
continue to receive the best quality service whilst keeping you and our team

We will continue to monitor this situation and operate in accordance with
preventative guidance from the Public Health England and closely monitoring
the Government advice on this matter. 

Dispatch and Delivery

Currently all orders placed through our website will be dispatched as usual.

Our orders are dispatched using the Royal Mail Signed For®2 nd Class

Royal Mail continues to provide the best delivery service whilst protecting the
health of their employees and customers. They have provided guidance to
their staff to help prevent the spread of any infection, which is in accordance
with preventative guidance from Public Health Authority. Further information
can be found on their website


NHS / Key worker offer

Thursday 9 th April 2020

Here at Generate we wanted to offer some assistance to all the NHS and key
workers out there who are currently going above and beyond to keep us all
safe and the world turning.

We would like to offer a free pouch of Generate to any NHS or Key workers out
there. As we are a small business all we ask is for you to cover the P&P

How does it work?

Go to our website

Choose which flavoured pouch you would like (these are subject to availability)

Send us a picture of you worker ID or uniform, this can be through a DM on our
social media or e mail to

Head to the checkout

We will then send you a discount code to complete your purchase

Our shopping cart will then only charge you P&P

Your order will then be shipped via Royal Mail Signed For®2 nd Class

You must be a key worker to qualify for this offer and be able to send us
proof of this.

This offer is subject to availability for a limited time only.

To keep things as simple as possible we have used the UK Government website
to identify Key workers, they are detailed below 

Click Here to see if you qualify 

Contact Us
If you have any questions, queries or concerns about placing your order please
get in touch by emailing us

As a company we would like to say a massive thank you to all the NHS staff and
Key workers out there for keeping us all safe in these uncertain times.

Thank you.

Stay safe.

Kind regards,


Generate is a registered trademark of Generate Products (UK) Ltd under
trademark registration number 015410848
Generate Products (UK) Ltd is a registered company in the United Kingdom